- If you would like to cancel your order, please call us
immediately. We fulfill orders within 1-3 days of the order
placed. If your order has been processed, a 20% restocking charge will be applied.
- No Cancellations approved once order has been shipped.
Lost or Damaged in Transit
- We do not accept returns or exchanges on any items purchased
at www.shimmyshimmywholesale.com unless the product was damaged prior to shipping.
- If your order is damaged, contact us within 5 business days
of receipt of your order. If it is after the 5th day, we will no longer
accept the return.
- If items are lost or damaged in transit, we are not
responsible for those damaged items. You will need to contact the Carrier
- Custom/Special Orders, Closeouts, Gift Certificates and
Promotional items are
non-refundable (no exchanges or returns). All sales for these items are
final. NO EXCEPTIONS
How do I get an RMA#?
- Please email us your name, order number, and item you wish
to return or exchange within 5 business days of receipt of your order.
- Email us @ firstname.lastname@example.org and we will email
you an RMA# within 24 hours.
When will I receive my refund?
- Once your return is received and inspected, we will send you
an email to notify you that we have received your returned item. Your refund
will be applied to your original method of payment, within 10 business days
from receipt of your return.
- You will be responsible for all returning shipping cost. Shipping costs will be refunded, only if we deem the items damaged by our company. You will then receive a refund for
your returned shipping charges.
- You should consider using a trackable shipping service or
purchasing shipping insurance. We don’t guarantee that we will receive your
returned item. Items lost in transportation will not be compensated for.